Privacy Policy
This policy explains how personal information is used in connection with luuxeloop.
Information you provide
We may collect contact details such as your name, email and telephone number; shipping and billing addresses; order details; payment-related information provided during checkout; and information you include in customer service requests. The information collected depends on the service you use.
How we use information
We use information as necessary to respond to inquiries, process payments, fulfill and support accepted orders, arrange delivery, handle returns and refunds, maintain the website and comply with applicable obligations. We do not add marketing tracking or analytics tools to this website.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. Information may also be disclosed where required by applicable law.
Browser storage
This website stores shopping cart product identifiers, selected finishes and quantities in your browser’s local storage so your cart remains after refreshing. It does not store payment card details in local storage. Clearing the cart removes its stored contents. See our Cookie Policy for details.
Retention and your requests
Information is retained as necessary for the purposes for which it is processed and applicable obligations. You may contact [email protected] to request access, correction or deletion, or to ask about applicable privacy rights. Requests are handled in accordance with applicable law; some information may need to be retained to meet legal obligations.
International processing
luuxeloop is located in France and serves customers in the United States. Information may be processed in locations where luuxeloop or the relevant service providers operate, subject to applicable data protection requirements.
Contact
Contact [email protected]. Our legal business name is luuxeloop, located at 14 Allée Germain Soufflot, 69780 Mions, France.